Case

Service Content Provide one-stop customized service for new energy vehicle pins & sockets, including demand communication, program design, sample trial production, batch production, quality inspection and after-sales support, to meet the client’s needs for high-voltage, high-current connector components in new energy vehicle projects. Detailed Information Client Background: A well-known European automotive manufacturer, focusing on new energy vehicle R&D and production, with strict requirements on product quality, delivery cycle and compliance, needing customized high-voltage pins & sockets for its new 800V high-voltage platform models, and requiring compliance with IATF 16949:2016 certification and European automotive industry standards. Service Process: ① Demand Communication: Our professional technical team communicated with the client’s R&D department for 3 times, clarified the technical parameters (voltage 800V, current 150A, temperature resistance -40℃~150℃) and delivery requirements (10,000 pieces per month, delivery cycle 15 days); ② Program Design: Based on the client’s needs, we completed product structure design, material selection (high-conductivity copper alloy) and surface treatment (gold plating) by using digital R&D tools, and provided 3 sets of design schemes for the client to choose; ③ Sample Trial Production: Completed sample trial production within 7 days, and sent samples to the client for performance testing; ④ Quality Inspection: After the client confirmed the samples, we adopted digital quality inspection system (CCD opticalinspection + CMM measurement) to conduct 100% full inspection of each product, ensuring the product tolerance is within ±0.005mm; ⑤ Batch Production & Delivery: Relying on automated production lines and digital scheduling system, we completed batch production on time, and adopted international logistics to ensure on-time delivery; ⑥ After-sales Support: Established a dedicated after-sales team to respond to the client’s technical consultation and product use problems within 24 hours, and provided regular product quality feedback. Service Results: The customized new energy vehicle pins & sockets fully met the client’s technical requirements and compliance standards, with a product qualification rate of 99.95%, and the delivery cycle was shortened by 3 days compared with the client’s expected time. The client highly recognized our professional service and stable product quality, and signed a long-term service agreement with us, with a monthly service order of 10,000 pieces, and the cooperation has been maintained for 3 years.

Service Content Provide one-stop service for pogo pins and pogo pin connectors, including standard product supply, customized design, sample trial production, batch supply and technical support, to meet the client’s needs for smart wearable devices (smart watches) in charging and signal transmission. Detailed Information Client Background: A well-known Japanese consumer electronics manufacturer, focusing on smart wearable devices, needing pogo pins and pogo pin connectors for its new generation of smart watches, requiring miniature size (pin diameter 0.2mm), long service life (≥300,000 insertions and extractions), and fast sample delivery (within 5 days). Service Process: ① Demand Confirmation: Communicated with the client’s product team to confirm the technical parameters of pogo pins (pin diameter 0.2mm, stroke 0.5mm) and pogo pin connectors (8 pins, miniature size); ② Sample Trial Production: Completed the trial production of pogo pins and pogo pin connectors within 4 days, and sent them to the client for assembly testing; ③ Design Optimization: According to the client’s assembly feedback, optimized the pogo pin spring structure to improve contact stability, and completed the sample reconfirmation within 1 day; ④ Batch Supply: Provided 30,000 sets of pogo pins and pogo pin connectors per month, relying on automated production lines to ensure product consistency, and delivered on time through international express; ⑤ Technical Support: Sent professional technical personnel to the client’s factory to provide assembly guidance, and solved the contact instability problem encountered by the client during assembly. Service Results: The pogo pins and pogo pin connectors perfectly matched the client’s smart watches, with stable contact, long service life and high assembly efficiency. The client’s new smart watch was a great success in the market, and we signed a long-term one-stop service agreement with the client, with a monthly service order of 30,000 sets, and the cooperation has been extended to the client’s other smart wearable products (smart bracelets).