Case

Service Content Provide customized CNC lathe turned components service for medical equipment, covering drawing analysis, material selection, precision machining, clean packaging and compliance testing, to meet the high-precision and high-cleanliness requirements of medical equipment supporting parts. Detailed Information Client Background: A leading US medical equipment manufacturer, specializing in the production of minimally invasive diagnostic equipment, needing customized CNC machined parts for its new type of minimally invasive instrument, requiring high precision (tolerance ±0.003mm), high cleanliness (medical grade), and compliance with US medical device industry standards. Service Process: ① Drawing Analysis: Our engineering team analyzed the client’s product drawings in detail, put forward 2 optimization suggestions for the product structure to improve machining accuracy and assembly efficiency, which were adopted by the client; ② Material Selection: According to the client’s requirements, we selected medical-grade stainless steel as the raw material, and provided material inspection reports to ensure no harmful substances; ③ Precision Machining: Using advanced CNC lathes and automatic lathes, we carried out precision machining, and adopted 6S management standards to ensure the production environment is clean; ④ Clean Packaging: After machining, the products were cleaned and packaged in a clean room to avoid pollution; ⑤ Compliance Testing: Conducted precision testing, cleanliness testing and corrosion resistance testing, and provided a complete test report to the client; ⑥ Follow-up Service: Tracked the product use effect after delivery, and provided technical guidance for the client’s assembly process. Service Results: The customized CNC machined parts fully met the client’s high-precision and high-cleanliness requirements, and passed the US medical device compliance test. The client’s new minimally invasive instrument was successfully launched, and our service was highly praised. We have become the client’s designated CNC machined parts service provider, with an annual service order volume of more than 50,000 pieces, and have provided continuous customization services for 2 years.

Service Content Provide customized magnetic connector service, including product design, sample trial production, batch production, and long-term after-sales maintenance, to meet the client’s needs for convenient and safe connection of mobile devices (tablets). Detailed Information Client Background: A major Korean mobile device manufacturer, needing customized magnetic connectors for its new tablet products, requiring strong adsorption force, anti-drop, anti-short circuit, and matching the tablet’s thin and light design, and requiring long-term after-sales maintenance support. Service Process: ① Custom Design: According to the tablet’s size and design requirements, we designed a miniature magnetic connector with strong adsorption force (adsorption force ≥5N), and optimized the structure to avoid short circuit; ② Sample Trial Production: Completed sample trial production within 6 days, and conducted adsorption force, anti-drop and short circuit tests to ensure product performance; ③ Batch Production: Adopted automated assembly lines to produce 50,000 pieces per month, and strictly controlled product quality through digital quality inspection; ④ After-sales Maintenance: Established a long-term after-sales maintenance mechanism, provided free replacement of unqualified products within 1 year, and responded to the client’s after-sales problems within 12 hours, and sent technical personnel to the client’s factory for maintenance guidance when necessary. Service Results: The customized magnetic connectors fully met the client’s requirements, with a product qualification rate of 99.98%, and the adsorption force and safety performance exceeded the client’s expectations. The client’s new tablet was well received by the market, and our after-sales service was highly recognized. We have maintained long-term cooperation with the client, and the annual service order volume exceeds 600,000 pieces.

Service Content Provide full-process service for connector pins & sockets, including demand调研, program design, sample trial production, batch production, quality inspection, logistics and technical consultation, to meet the client’s needs for industrial control equipment connection components. Detailed Information Client Background: A well-known German industrial control equipment manufacturer, needing standard and customized connector pins & sockets for its industrial control systems, requiring high reliability, strong anti-interference ability, and compliance with European industrial standards, and needing timely logistics and technical support. Service Process: ① Demand Research: Our team conducted in-depth research on the client’s industrial control system working environment, clarified the product requirements (anti-interference, high temperature resistance, long service life), and provided a detailed service plan; ② Program Design: Designed standard and customized connector pins & sockets according to the client’s needs, and completed product simulation testing to ensure anti-interference ability; ③ Sample Trial Production: Completed sample trial production within 8 days, and sent samples to the client for system testing; ④ Batch Production: Produced 20,000 sets of connector pins & sockets per month, strictly implemented ISO 9001:2015 quality management system, and provided quality inspection reports for each batch; ⑤ Logistics & Technical Consultation: Cooperated with professional international logistics companies to ensure that the products arrived at the client’s factory on time, and provided 24-hour technical consultation service to solve the client’s product use problems. Service Results: The connector pins & sockets operated stably in the client’s industrial control systems, with strong anti-interference ability and no failure in 2 years of use. The client highly recognized our full-process service capability and product quality, and signed a 5-year long-term service agreement with us, becoming our core client in the European industrial control field.