Customized New Energy Vehicle Pins & Sockets Service for a European Automotive Client
Service Content
Provide one-stop customized service for new energy vehicle pins & sockets, including demand communication, program design, sample trial production, batch production, quality inspection and after-sales support, to meet the client’s needs for high-voltage, high-current connector components in new energy vehicle projects.
Detailed Information
Client Background: A well-known European automotive manufacturer, focusing on new energy vehicle R&D and production, with strict requirements on product quality, delivery cycle and compliance, needing customized high-voltage pins & sockets for its new 800V high-voltage platform models, and requiring compliance with IATF 16949:2016 certification and European automotive industry standards.
Service Process: ① Demand Communication: Our professional technical team communicated with the client’s R&D department for 3 times, clarified the technical parameters (voltage 800V, current 150A, temperature resistance -40℃~150℃) and delivery requirements (10,000 pieces per month, delivery cycle 15 days); ② Program Design: Based on the client’s needs, we completed product structure design, material selection (high-conductivity copper alloy) and surface treatment (gold plating) by using digital R&D tools, and provided 3 sets of design schemes for the client to choose; ③ Sample Trial Production: Completed sample trial production within 7 days, and sent samples to the client for performance testing; ④ Quality Inspection: After the client confirmed the samples, we adopted digital quality inspection system (CCD opticalinspection + CMM measurement) to conduct 100% full inspection of each product, ensuring the product tolerance is within ±0.005mm; ⑤ Batch Production & Delivery: Relying on automated production lines and digital scheduling system, we completed batch production on time, and adopted international logistics to ensure on-time delivery; ⑥ After-sales Support: Established a dedicated after-sales team to respond to the client’s technical consultation and product use problems within 24 hours, and provided regular product quality feedback.
Service Results: The customized new energy vehicle pins & sockets fully met the client’s technical requirements and compliance standards, with a product qualification rate of 99.95%, and the delivery cycle was shortened by 3 days compared with the client’s expected time. The client highly recognized our professional service and stable product quality, and signed a long-term service agreement with us, with a monthly service order of 10,000 pieces, and the cooperation has been maintained for 3 years.
